Social Media Statistics for Australia (Updated September 2020)
Updated: September 2020 No business can afford to ignore social media as part of its marketing . But, unless you are a global multinational, it
Updated: September 2020 No business can afford to ignore social media as part of its marketing . But, unless you are a global multinational, it
After spending 15 minutes on the phone to my bank the nice lady asks me if I would hold on after she hangs up to
Customer surveys come in many shapes and sizes but customer feedback question mistakes tend to be the same and they repeat time and time again.
Almost immediately after you have established your Net Promoter Score (NPS®) process and started collecting data, the question of setting targets for the business and
Getting high response rates for your customer feedback survey starts with creating an effective customer feedback survey e invitation. Your e needs to make people
While there are many advanced statistical packages, you don’t need them to perform a detailed and comprehensive analysis of your survey data. You can use
On this page we have collected a range of material from the Genroe website focused on small business customer feedback that is relevant to hair
In this post I’m going to break down the best way to create a scalable B2B lead generation process using . Then I’m going to
With the rise and rise of interest in Customer Journey Mapping there has been a commensurate rise in software applications to document, manage and
Every business, and I mean every business, needs to collect and use customer feedback. For a number of reasons small businesses mistakenly think they don’t
Your boss walks in with a chart of the last 12 months of transactional Net Promoter survey results and he’s not happy! The score went
I realised recently that I have touched on the subject of determining what is important to customers a few times in recent blogs , but
I’ve specialised in lead generation for 25 years now. Sometimes as a front account manager. Sometimes as a business owner. And, you know, I
The HubSpot Sales CRM has loads of great features, but putting them together to really rev up your productivity isn’t always obvious. In this post,
I am often asked, What is the best way to develop and implement strategies to increase customer value? From a customer perspective, there are only
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