A comprehensive introduction to this widely used customer feedback metric and how you can use it to drive improvements in your business.
Includes massive resource list.
In-depth guides covering:
- Statistical analysis
- survey Design
- Implementation
- Response rates
- and much more
The ultimate resource list for SME B2B Founders, CEOs, Heads of Sales and Heads of Marketing looking to attract and manage sales leads.
Blog posts and resources that covering customer retention, service recovery and customer lifetime value.
Blog posts and resources that cover customer services: what is good service and how do you deliver it in your organisation.
Blog posts and resources that cover call centers and best practices for delivering customer value.
Blog posts and resources that cover customer experience management.
Our Latest Posts
Customer Feedback for Small and Medium (SME) Businesses
March 31, 2021
CX Tribe
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Customer Experience Management
March 26, 2021
CX Tribe
March 22, 2021
B2B Marketing Social Media
March 22, 2021
