Curated Content By Topic
A comprehensive introduction to this widely used customer feedback metric and how you can use it to drive improvements in your business.
Includes massive resource list.
In-depth guides covering:
- Statistical analysis
- survey Design
- Implementation
- Response rates
- and much more
The ultimate resource list for SME B2B Founders, CEOs, Heads of Sales and Heads of Marketing looking to attract and manage sales leads.
Blog posts and resources that covering customer retention, service recovery and customer lifetime value.
Blog posts and resources that cover customer services: what is good service and how do you deliver it in your organisation.
Blog posts and resources that cover call centers and best practices for delivering customer value.
Blog posts and resources that cover customer experience management.
Our Latest Blog Posts
Customer Retention Strategy
February 25, 2020
Net Promoter Score Analysis
February 24, 2020
Customer Feedback Response Rates
February 13, 2020
Net Promoter Score Case Studies
February 10, 2020
B2B Marketing Social Media
February 10, 2020
Customer Feedback Response Rates
February 8, 2020
