A comprehensive introduction to this widely used customer feedback metric and how you can use it to drive improvements in your business.
In-depth guides covering:
- Statistical analysis
- survey Design
- Implementation
- Response rates
- and much more
The ultimate resource list for B2B companies looking to attract and manage sales leads.
Our Latest Posts
NPS Surveys: Should you report based on “sent date” or “received date”
In terms of “best practice” should NPS be calculated based on the date a survey was sent or the date of the response — it depends.
Landing Page vs Homepage: Must-know Pro Tips for B2B Success
To set up a well-oiled marketing machine a major moving part will be having a homepage and multiple well placed landing pages to service your campaigns.
Easy to Copy Marketing Automation Examples That Drive More Sales
Effective and easy to copy marketing automation use cases you can deploy to boost leads and sales.
LinkedIn B2B Lead Generation Best Practices and Case Study
Breaking down the best way to create a scalable B2B lead generation process using LinkedIn. Includes two real case studies.
7 Steps To Great Technical Blogging That Ranks on Google
Technical blogging made simplified. How to get the right keywords, write with great structure, in language that’s easy to understand and ranks.
43 Net Promoter Score® Case Studies With Links to Business Value
NPS Case studies and demonstrated links to business value (revenue, profit, cost, customer retention) for a wide of businesses including B2B and B2C.
