How to predict which clients you will lose (or will spend more)
Are you confident in your post-sales team’s ability to secure renewal business?
If you have a “land and expand” strategy, do know when you can expand your business in a given client?
We will explore these questions, example cases studies and provide some practical approaches in this informal breakfast session.
Come along, network with your peers and learn:
- How your customer database can predict a salesperson’s success
- How customer feedback can help you quantify next year’s sales
- Tackling “Retention Guilt” to make sure you maximise renewals
- Driving Customer Success with Net Promoter® metrics
This session is relevant to CXOs and Sales/Marketing executives in B2B companies, especially in hi-tech or business services.
You’ll join a small group of peers discussing latest case studies from the USA and Europe.
CustomerGauge: CEO of SaaS solution CustomerGauge, a platform which helps business retain customers
Genroe: Customer feedback and Net Promoter consultants
When and Where
L32, 1 Market St
Sydney, New South Wales 2000
Wednesday, March 11, 2015 from 7:30 AM to 9:00 AM (AEDT)
No charge to qualified attendees – strictly one person per company. Very limited capacity.