Customer feedback is often seen, at worst, as a compliance task and, at best, as a long-term way to increase sales and customer retention. But it doesn’t have to be that way.
Yes, the customer feedback process does drive long-term customer loyalty and lifts revenue but you can also use the data in a much more immediate way.
Approached in the right way you can drive short-term sales and CustomerGauge explores how to do that with its software in this practical webinar.