B2B Marketing Social Media
Social Media Statistics for Australia (Updated January 2023)
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
We've been helping B2B Companies to grow for 20+ years
B2B Customer Experience
20+ years of experience in all aspects of Customer Experience Consultancy: research, analysis and implementation.
We help you generate more value, faster, from your CX transformation journey.
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B2B Marketing
We are a B2B Growth marketing agency helping clients to capture and convert sales.
Our speciality is marketing complex, high-value B2B products and services.
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Absolutely have loved working with Genroe & the CustomerGauge team. They have been very supportive, above and beyond compared to any other business I have ever worked with
David Schekoske
Iron Mountain
One of the Managing Directors, who is in his late 50s, said when we put CustomerGauge in his business: it’s the single most transformational thing he’s ever seen in his 30 years in leadership.
Jeff McLean
Grays
If you are passionate about delivering a best in class customer experience then unreservedly, I recommend you partner with Genroe and CustomerGauge.
Peter Perla
Sumo
Featured Posts
Net Promoter Score Best Practices
The 7 Steps to Best Practice Net Promoter Score® Implementation
Implementing a Net Promoter Score process in your organisation can drive powerful business results. Here’s how to do it right the first time.
Net Promoter Score: A Comprehensive Introduction
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.
Customer Feedback Data Analysis
NPS Surveys: Should you report based on “sent date” or “received date”
In terms of “best practice” should NPS be calculated based on the date a survey was sent or the date of the response — it depends.
B2B Marketing Conversion
Landing Page vs Homepage: Must-know Pro Tips for B2B Success
To set up a well-oiled marketing machine a major moving part will be having a homepage and multiple well placed landing pages to service your campaigns.
B2B Marketing HubSpot
Easy to Copy Marketing Automation Examples That Drive More Sales
Effective and easy to copy marketing automation use cases you can deploy to boost leads and sales.
B2B Marketing Lead Generation
LinkedIn B2B Lead Generation Best Practices and Case Study
Breaking down the best way to create a scalable B2B lead generation process using LinkedIn. Includes two real case studies.
B2B Content Marketing
7 Steps To Great Technical Blogging That Ranks on Google
Technical blogging made simplified. How to get the right keywords, write with great structure, in language that’s easy to understand and ranks.
Net Promoter Score Benchmarks
43 Net Promoter Score® Case Studies With Links to Business Value
NPS Case studies and demonstrated links to business value (revenue, profit, cost, customer retention) for a wide of businesses including B2B and B2C.
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