Social Media Statistics for Australia (Updated August 2024)
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
20+ years of experience in all aspects of Customer Experience Consultancy: research, analysis and implementation.
We help you generate more value, faster, from your CX transformation journey.
We are a B2B Growth marketing agency helping clients to capture and convert sales.
Our speciality is marketing complex, high-value B2B products and services.
Absolutely have loved working with Genroe & the CustomerGauge team. They have been very supportive, above and beyond compared to any other business I have ever worked with
One of the Managing Directors, who is in his late 50s, said when we put CustomerGauge in his business: it’s the single most transformational thing he’s ever seen in his 30 years in leadership.
If you are planning on building out a successful CX program that is not just about NPS, then I recommend giving Adam at Genroe a call.
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
Implementing a Net Promoter Score process in your organisation can drive powerful business results. Here’s how to do it right the first time.
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.
Discover why API integration between SaaS platforms can be challenging despite claims of easy connectivity. Learn about webhooks and data pumps
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
This regularly updated post provides links to the most popular Customer Experience (CX) podcasts along with their focus, key presenters and durations.
Implementing a system to automate data collection and reporting for Net Promoter Score data is an important step in using the NPS Process.
This practical post looks at 7 lead prospecting types all business can use and 3 best practices to maximise the number of leads you convert.
Comparison and review of the customer journey map software tools you can use to document and manage your customer journey
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