B2B Marketing Social Media
Social Media Statistics for Australia (Updated July 2022)
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
We've been helping B2B Companies to grow for 20+ years
B2B Customer Experience
20+ years of experience in all aspects of Customer Experience Consultancy: research, analysis and implementation.
We help you generate more value, faster, from your CX transformation journey.
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B2B Marketing
We are a B2B Growth marketing agency helping clients to capture and convert sales.
Our speciality is marketing complex, high-value B2B products and services.
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Absolutely have loved working with Genroe & the CustomerGauge team. They have been very supportive, above and beyond compared to any other business I have ever worked with
David Schekoske
Iron Mountain
One of the Managing Directors, who is in his late 50s, said when we put CustomerGauge in his business: it’s the single most transformational thing he’s ever seen in his 30 years in leadership.
Jeff McLean
Grays
If you are passionate about delivering a best in class customer experience then unreservedly, I recommend you partner with Genroe and CustomerGauge.
Peter Perla
Sumo
Featured Posts
Net Promoter Score
Customer Experience Measurement: The Right CX Metrics to Use
Creating an effective customer experience measurement framework is essential. We review the right CX metrics to use in your business.
Net Promoter Score Best Practices
The 7 Steps to Best Practice Net Promoter Score® Implementation
Implementing a Net Promoter Score process in your organisation can drive powerful business results. Here’s how to do it right the first time.
Net Promoter Score Tools
How to Calculate Net Promoter Score in Excel/Google Sheets [with Download]
Excel/Google Sheets NPS Calculator using the COUNTIF function – includes a downloadable spreadsheet you can adapt to your own needs.
Net Promoter Score: A Comprehensive Introduction
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.
B2B Marketing for
CEOs, Founders, Sales and Marketing Heads
Ultimate B2B Marketing resource for Founders, CEOs, Heads of Sales and Heads of Marketing looking to attract and manage sales leads.
What Are You Looking to Acheive?
We’ll book a time to review your B2B Marketing, Customer Experience, Customer Feedback or NPS needs.
No obligation.
No pressure.
Just honest to goodness advice.
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