B2B Marketing Social Media
Social Media Statistics for Australia (Updated April 2022)
Australian social media statistics from across a wide variety of sources with analysis and recommendations on which platforms are most effective.
We Help You Grow Three Ways
Absolutely have loved working with Genroe & the CustomerGauge team. They have been very supportive, above and beyond compared to any other business I have ever worked with
David Schekoske
Iron Mountain
I know one of the Managing Directors, who is in his late 50s, said when we put CustomerGauge in his business: it’s the single most transformational thing he’s ever seen in his 30 years in leadership.
Jeff McLean
GraysOnline
If you are passionate about delivering a best in class customer experience then unreservedly, I recommend you partner with Genroe and CustomerGauge.
Peter Perla
Sumo
Featured Posts
Net Promoter Score Best Practices
The 7 Steps to Best Practice Net Promoter Score® Implementation
Implementing a Net Promoter Score process in your organisation can drive powerful business results. Here’s how to do it right the first time.
Net Promoter Score Tools
How to Calculate Net Promoter Score in Excel/Google Sheets [with Download]
Excel/Google Sheets NPS Calculator using the COUNTIF function – includes a downloadable spreadsheet you can adapt to your own needs.
Net Promoter Score® Consulting
Genroe Net Promoter Score consultants have helped dozens of organisations to set up and run this business changing approach. We have a wealth of best practice experience and tools and team these skills with aRead more “Net Promoter Score® Consulting”
Net Promoter Score: A Comprehensive Introduction
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.
B2B Marketing for
CEOs, Founders, Sales and Marketing Heads
Ultimate B2B Marketing resource for Founders, CEOs, Heads of Sales and Heads of Marketing looking to attract and manage sales leads.
Latest Posts
CX Tribe
[CX Tribe] 5 May 2022 – Tesla Takes on Insurance + Proof – Closing the Loop works
CX Tribe is the best Customer Experience insights, case studies and statistics. Human curated. Delivered weekly. Join more than 5,000 other CX Professionals and subscribe.
Customer Lifetime Value
Calculating and Using Customer Lifetime Value
What is Customer Lifetime Value (CLV), why it’s important and how to calculate it for a range of customer relationship types.
Net Promoter Score Best Practices
How T-Mobile Uses Net Promoter Score to Succeed
T-Mobile is a great example of a business that has achieved phenomenal success. Here is how they use Net Promoter Score.
What Are You Looking to Acheive?
We’ll book a time to review your B2B Marketing, Customer Experience, Customer Feedback or NPS needs.
No obligation.
No pressure.
Just honest to goodness advice.
Technology Partners
Services
In-Depth Guides
Contact Us
- info@genroe.com.au
- +61 2 9191 4700
- Book a Meeting
-
Level 33, 264 George St
Sydney, NSW 2000
Copyright Genroe (Australia) Pty Ltd | All Rights Reserved. | Privacy Policy | Cookie Policy
Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.