A Free Guide to Implementing Net Promoter in Your Organisation
This document is targeted at business people who want a practical approach to implement Net Promoter in their organisation.
In this step by step document we lay out the lessons we have learnt from 5 years and more than 20 individual roll-outs.
You Will Learn
- What is the Net Promoter Score?
- What Net Promoter Looks Like in Practice
- The Best Practice Net Promoter Roll-out Process
- The Six Problems You Will Face and How to Fix Them