
13 Customer Service Insights from the Pros
Customer service is important for every business and I want to make sure that here at Genroe we’re ivering great service. But what is great customer
Customer service is important for every business and I want to make sure that here at Genroe we’re ivering great service. But what is great customer
We’ve all heard the stories of famously customer focused organisations where staff have gone wildly above and beyond customer expectations to create raving fans. At
It’s not surprising that using a customer’s name during a transaction is good. But what may surprise you is that it’s worth 9% points of
It is clear that leading brands are using and other social media channels to iver reactive service to their customers. Probably the best known
Customer service is being seen by the big players as a key growth driver according to this recent Wall Street Journal article. The article reports
ivering good customer service has gone from a “nice to have” to a “core iverable” in the past 10 years. Making sure that your organisation
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