Customer Service

Customer service is important for every business and I want to make sure that here at Genroe we’re ivering great service. But what is great customer

We’ve all heard the stories of famously customer focused organisations where staff have gone wildly above and beyond customer expectations to create raving fans. At

It’s not surprising that using a customer’s name during a transaction is good. But what may surprise you is that it’s worth 9% points of

It is clear that leading brands are using and other social media channels to iver reactive service to their customers. Probably the best known

Customer service is  being seen by the big players as a key growth driver according to this recent Wall Street Journal article. The article reports

ivering good customer service has gone from a “nice to have” to a “core iverable” in the past 10 years.  Making sure that your organisation