Customer feedback is often seen, at worst, as a compliance task and, at best, as a long-term way to increase sales and customer retention. But it doesn’t have to be that way.
Yes, the customer feedback process does drive long-term customer loyalty and lifts revenue but you can also use the data in a much more immediate way.
Approached in the right way you can drive short-term sales and CustomerGauge explores how to do that with its software in this practical webinar.
In this webinar, the CEO and Director of Product Management at Customer Gauge will share:
- The top 3 monetizing features you can use to increase profit.
- How to find your promoters and act fast.
- How to respond quickly to detractors to avoid damage to your loyalty base.
- The 4 ways to drive short-term sales with customer feedback.