We have been helping our clients to collect and use customer feedback for more than 12 years. We have worked hard to help organisations to better understand and act on feedback from their customers. And, in that time, we’ve seen some really rewarding successes.
But for us there was one big problem: what we did was never really accessible to small businesses.
As a boutique consultancy ourselves this really bothered us. Through a combination of cost, time needed and the process; the work we have done just has not been available to small businesses.
So we decided to change that.
Today we are launching RunOurSurvey – A site and support system dedicated to helping small business to collect and use customer feedback.
The site’s mantra is simple: Customer Feedback:
- At a small business price;
- In a way that small businesses can use effectively without becoming customer feedback or statistics experts
Please head over and have a look as we have some great content and tools ready to go:
We are really excited to be part of the solution not the problem here.
As I say please go ahead and have a look. Then let me know what you think – we are keen to help build a useful and accessible support system for small businesses.