If you have a social media bone in your body you will know about the recent hack of Buffer. You may also have seen or experienced its response, I know I did.
In my opinion, and many others, Buffer did a stellar job in responding to a major issue. Almost as if to counter point Buffer’s success, internet hosting company Crazy Domains’ response to recent network outages shows how not to respond.
What Happened at Buffer and Crazy Domains
“Buffer has been hacked” – that’s not me being overly dramatic. That’s the subject line in an email they sent one hour after the incident took place. From my understanding a hacker was able to post to Twitter and Facebook using the Buffer credentials.